CUSTOMER SUPPORT

If your hard drive is failing

Call us for free advice on

(03) 9778 5033 or 0422 405 237

 

 

What should I do when I experience data loss?

 

If your drive is making an unusual noise, shut it down immediately and do not power up again.

  • Stop writing to any media (including hard drives) that may be involved in data loss. Note that running most software (for example, Internet Explorer) writes new data to your drive and may possibly overwrite the lost data you are seeking.
  • Eliminate the simplest possible causes, such as loose cables or bad device drivers. Write down all symptoms of failure and all recent actions and events involving your computer.
  • If you determine physical damage to be the cause of your lost data, avoid do-it-yourself solutions. Do-it-yourself software make use of the problem drive, potentially causing complete failure and further data loss.
  • If your hard drive emits unusual noises (clicking, grinding or metal scraping), turn it off immediately! Powering it on again can destroy your data. In this case you should Contact ...Hard Drive Doctor... immediately.

 

 

 

 

After we recover your data.

  • We can come & help you restore your data to your system.
  • Free access to our FTP server so you can download RECOVERED files that you need A S A P.

 

 

 

 

 
 

©2007 Hard Drive Doctor. All rights reserved